The replacement mattress is final sale and cannot be returned or exchanged. The Fairness Replacement Option does not come with a new 365-night home trial.When using the Fairness Replacement Option, the replacement mattress must be the same exact Saatva mattress type, size & comfort level as the original mattress purchased.From years 11 to 15, we will replace your mattress for 80% of the original price you paid.Ī processing fee of $99 will apply for the delivery of your new mattress.įairness Replacement Option may only be used once per customer.From years 6 to 10, we will replace your mattress for 60% of the original price you paid.From years 3 to 5, we will deliver and set up a new Saatva mattress for only 40% of the original price you paid.Instead of Saatva repairing your existing mattress: If you choose this option, in all circumstances you keep your original mattress for your personal use. Separately, and solely at your option, Saatva offers an unprecedented Fairness Replacement Option should your bed be deemed defective. You will be responsible only for a $149 processing fee. Starting in year 3 and for as long as you own your mattress, we will completely repair and re-cover your Saatva mattress. If your Saatva mattress is deemed defective:įor the first 2 years of the Friends for Life warranty, Saatva will replace your mattress with a new one at absolutely no charge to you.
Every Saatva mattress is protected under an unprecedented warranty which features our “Fairness Replacement Option".įollowing are the details of our “Friends for Life” warranty: We warrant that your Saatva mattress will be free from defects in workmanship and materials, under normal residential care and use, for as long as you, the original purchaser, own it.
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